This Shipping Policy took effect on February 24, 2024.

1 .Shipping Destinations

    We ship to various locations worldwide. Please check our shipping options during checkout to see if we deliver to your area. If your location is not listed, please contact us for assistance.

    2. Shipping Methods and Costs

    1. Shipping Methods: We offer several shipping methods, including standard and expedited shipping. Shipping costs are calculated based on the shipping method, destination, and order size. The available shipping methods and estimated delivery times will be displayed at checkout.
    2. Free Shipping: We offer free shipping. This offer applies to standard shipping within the Republic of Ghana. Conditions may apply.

    3. Processing Time

    Orders are processed within 3-5 business days after payment is received. Please note that processing time is separate from shipping time. You will receive a confirmation email once your order has been shipped.

    4. Delivery Time

    Delivery times vary based on your location and selected shipping method. Estimated delivery times are provided at checkout. Please note that these are estimates and actual delivery times may vary.

    5. Tracking Your Order

    Once your order is shipped, we will send you a tracking number via email. You can use this number to track your shipment on the carrier’s website. If you do not receive a tracking number, please contact us.

    6. International Shipping

    International orders may be subject to customs duties and taxes, which are the responsibility of the recipient. These charges vary by country and are not included in the item price or shipping cost. Please check with your local customs office for more information.

    7. Shipping Delays

    We are not responsible for shipping delays caused by weather, natural disasters, carrier issues, or customs clearance delays. If your order is delayed, please contact the carrier for more information.

    8. Lost or Damaged Shipments

    If your order is lost or damaged during transit, please contact us. We will work with the carrier to resolve the issue and, if necessary, send a replacement or issue a refund.

    9. Contact Us About Our Shipping Policy

    If you have any questions about our Shipping Policy, please contact us.