This policy took effect on February 24, 2024.

At Sparkle Pod, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of your information when you visit our website, sparklepod.net. By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

  1. Personal Information: We collect personal information such as your name, email address, shipping address, and payment details when you place an order, create an account, subscribe to our newsletter, or contact us.
  2. Non-Personal Information: We collect non-personal information such as browser type, IP address, device information, and pages visited. This information helps us understand how our website is used and improve our services.

2. How We Use Your Information

  1. To Process Orders: We use your personal information to process and ship your orders, provide order confirmations, and update you on the status of your order.
  2. To Improve Our Services: Non-personal information is used to enhance our website functionality, user experience, and overall service offerings.
  3. To Communicate: We may use your email address to send you promotional emails, newsletters, and updates. You can opt-out of these communications at any time by following the unsubscribe instructions in the email.
  4. To Personalize Your Experience: We use information to personalize your shopping experience, including product recommendations and targeted marketing.

3. Sharing Your Information

  1. Service Providers: We may share your information with third-party service providers who assist us with payment processing, order fulfillment, shipping, and marketing. These service providers have access to your personal information only to perform specific tasks on our behalf and are obligated to keep it confidential.
  2. Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
  3. Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the new owners.

4. Security

We implement various security measures to protect your personal information, including encryption, secure servers, and access controls. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Your Rights

  1. Access: You have the right to request a copy of the personal information we hold about you.
  2. Correction: You have the right to request that we correct any inaccuracies in your personal information.
  3. Deletion: You have the right to request that we delete your personal information, subject to certain legal obligations.
  4. Objection: You have the right to object to the processing of your personal information under certain circumstances.

To exercise these rights, please contact us at support@sparklepod.net.

6. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files that are stored on your device and used to remember your preferences and activity. You can disable cookies through your browser settings, but this may affect the functionality of our website.

7. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and we will notify you by email if significant changes are made.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@sparklepod.net.