This Terms of Use Policy took effect on February 24, 2024.

Welcome to sparklepod.net. By accessing and using our website, you agree to comply with the following Terms and Conditions. Please read them carefully before using our website or making any purchases.

1. Use of Website

  1. Eligibility: You must be at least 18 years old to use our website and make purchases. By using our website, you represent that you meet this age requirement.
  2. Account: You are responsible for maintaining the confidentiality of your account information and password. You agree to accept responsibility for all activities that occur under your account. If you suspect any unauthorised use of your account, please contact us immediately.
  3. Prohibited Activities: You agree not to use our website for any unlawful or prohibited activities, including but not limited to:
    • Transmitting any viruses or malicious code
    • Interfering with or disrupting the security or functionality of our website
    • Using our website to harass, abuse, or harm another person

2. Orders and Payment

  1. Order Acceptance: All orders placed on sparklepod.net are subject to acceptance by Sparkle Pod. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in product or pricing information, or issues identified by our fraud detection system.
  2. Payment: We accept various payment methods, including credit/debit cards, and mobile money. Payment must be made in full before we process and ship your order. By providing payment information, you represent that you have the legal right to use the payment method.
  3. Pricing: All prices are listed in Ghanaian New Cedis (GH¢) and are subject to change without notice. We strive to provide accurate pricing information, but errors may occur. In the event of a pricing error, we will contact you to confirm the correct price before proceeding with your order.

3. Shipping and Delivery

  1. Shipping: We ship to various locations worldwide. Shipping times and costs vary based on your location and selected shipping method. Please refer to our Shipping Policy for detailed information.
  2. Delivery: Delivery times are estimates and may vary. We are not responsible for delays caused by shipping carriers, customs, or other factors beyond our control. If your order is delayed, please contact the carrier for more information.

4. Returns and Refunds

  1. Returns: We accept returns within 48 hours of delivery. Items must be unused and in their original packaging. Please refer to our Return and Refund Policy for detailed information on how to initiate a return.
  2. Refunds: Refunds will be processed within 48 hours after we receive and inspect the returned items. Refunds will be issued to the original payment method. Shipping costs are non-refundable.

5. Intellectual Property

All content on sparklepod.net, including text, graphics, logos, images, and software, is the property of Sparkle Pod or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, modify, or distribute any content without our prior written permission.

6. Limitation of Liability

To the fullest extent permitted by law, Sparkle Pod shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use or inability to use our website or products, even if we have been advised of the possibility of such damages. Our total liability to you for any claim arising from or related to the use of our website or products shall not exceed the amount you paid for the product in question.

7. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the Republic of Ghana. Any disputes arising under or in connection with these terms shall be resolved in the courts of Republic of Ghana.

8. Changes to Terms and Conditions

We may update these Terms and Conditions from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and continued use of our website constitutes acceptance of the revised terms.

9. Contact Us

If you have any questions about these Terms and Conditions, please contact us at support@sparklepod.net.